Eurail Data Breach: Stolen Traveler Info Hits Dark Web


Eurail B.V. confirmed stolen customer data from an earlier breach now sells on dark web markets. A threat actor also posted samples on Telegram. The Netherlands company runs passes for 250,000 km of European rails, serving millions on multi-country trips.

The breach hit last month. Hackers grabbed names, passports, IDs, IBANs, health info, emails, and phones from the customer database. Eurail probes the full scope and affected count.

Young travelers in the EU’s DiscoverEU program use these passes often. Interrail offers similar access for Europeans. The company notified GDPR authorities and plans outreach beyond the EU.

Eurail updated its notice page. They state: “We have become aware that the data has been offered for sale on the dark web and a sample data set has been published on Telegram. We are currently investigating which specific data records or how many of the affected customers this concerns.” 

Interrail posted a matching alert: Interrail data security incident. EU youth program update here: DiscoverEU travelers notice.

Breach Impact

Attackers accessed sensitive travel and financial details. Dark web sales raise risks of identity theft and targeted scams. Eurail sends personal notices once they map exact exposures.

No word on the initial attack vector. Investigation continues with external help.

Customer Protection Steps

Eurail urges quick action. Change Rail Planner app passwords everywhere. Watch bank accounts for odd charges.

Stay alert for phishing emails or calls pretending to fix the breach. Report issues to banks fast.

Data Type StolenRisk LevelAction
Full names, contactsHigh (phishing)Update passwords
Passport/ID numbersCritical (ID theft)Monitor docs
IBANs, health infoCritical (finance fraud)Check accounts
Emails, phonesMedium (spam)Enable 2FA
  • Network covers 33 countries, 250,000 km.
  • Passes popular with backpackers, families.
  • GDPR compliance notified.

FAQ

What data did Eurail lose?

Names, passports, IDs, IBANs, health info, emails, phones.

Where is the data now?

For sale on dark web; samples on Telegram.

Will Eurail notify me?

Yes, individually once scope clears.

What should travelers do?

Reset passwords, monitor banks, watch for scams. Contact [email protected].

Any word on attackers?

No group claimed it yet; probe ongoing.

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