Resolve the Flash VPN not connecting issue [Complete guide]

  • Having your Flash VPN not connecting to the server can cause you a lot of stress, especially if working with location-sensitive subjects.
  • Despite its popularity, some users complain that besides errors, they also encounter many ads and slow transfer speeds.
  • As a first solution, you should check if your VPN hidden password doesn’t have any accidentally added symbols, select a server from a closer geo-location.
  • You should also consider installing an Android emulator, to use Flash VPN on your PC.

Flash VPN is a free VPN proxy for your Android smartphone, developed by Flash Software.

Because the app is free of charge, it may use ads, have less reliable customer support, and slow down connections in locations that are too far from the servers’ locations.

If you have trouble connecting to your Flash VPN, read on, so you can solve your problem in no time.

What can I do if Flash VPN is not connecting?

1. Check your Wi-Fi connection

  1. Tap on the Settings icon from your Android device.
android settings
  1. Select Connections from the Settings screen.
  2. Tap on the Wi-Fi.
Android shows WiFi
  1. Check if your Wi-Fi is connected.
Android shows WiFi is connected

Note: If you are using a mobile data connection, make sure that your Wi-Fi is turned off, to avoid confusing your VPN app.

2. Check if your phone has a data limit

  1. Tap on your mobile device settings.
android settings
  1. Tap on Network&Internet.
android network internet
  1. Tap on Data usage.
android data usage
  1. Click on Data warning & limit.
android data warning and limit
  1. Check if Set data limit is inactive.

If you are using a mobile data connection on your phone, you need to check your data settings for your device.

There shouldn’t be a limit to the usage of data, but if you set one, bear in mind to input a larger number, so you don’t experience any connection interruption.

3. Update your Flash VPN to the latest version

  1. Access Google Play Store on your Android.
  2. Search for Flash VPN.
  3. Tap on the Update button.
update flash vpn

It is critical to keep Flash VPN to the newest version. Check the “About” page of your app and see if it has the latest edition.

4. Select a different server

Selecting a server from your VPN provider makes a huge impact on your online experience and choosing the wrong server leads to privacy issues and slower speed.

When you try to connect to a server that is too far from your geographical location, you will notice that the connection is slower.

This happens mainly because the data packets that pass between your device, the VPN server, and the websites that you visit, will take a longer time to move.

Make sure to choose a server that is geographically closer to you, if you don’t want to deal with high latency issues. For instance, if you are located in a European country, you are likely to get better speeds if you connect to a server also based in Europe.

However, if you want to access geo-blocked websites, meaning that you wouldn’t normally be able to access them without a VPN, you have to select a server from a location where that website works.

5. Contact Flash VPN support center

6. Try another VPN software

If you contacted the Flash VPN support center and learned they are undergoing maintenance and the remediation may take a while, consider switching to a different VPN. The issue will most certainly get fixed, but you need to keep a private connection in the meantime.

There are many good options available, and they are similar in terms of setup, so you won’t need much time to adjust to a new service.

One of our top recommendations is Private Internet Access because it is compatible with all major operating systems, both desktop and mobile, and it has a high level of encryption.

PIA has thousands of servers in 78 countries and it can automatically detect and connect you to the most optimal one based on your specific configuration. It has unlimited bandwidth which prevents any type of throttling.

Bad connections are, however, unavoidable, but the Secure Kill Switch feature that PIA includes can be of great help in this kind of scenario. In case your connection drops, it will create a firewall-based shield that will protect against any data leakage until you can reconnect.

Other notable features of PIA include advanced split-tunneling both for desktop and Android, ad-blocker, anti-malware protection, and 24/7 live support.

PIA is a subscription-based service with a 30-day money-back guarantee. It is a budget-friendly option with plenty of advanced features and one subscription covers up to 10 different devices.

If you try and enjoy PIA, you can consider it as a permanent replacement for Flash VPN as it is reported to have a very low error rate.


If none of the above solutions work, and your Flash VPN is not connecting, you need to contact the support center of your VPN provider.

First, find out if there is an undergoing maintenance for the servers, and then inform them about your issues.

Server maintenance is the process of keeping server software updated and running, to avoid total or partial network failure.


To sum up, if your Flash VPN is not connecting, get started by checking your Internet access, then update the app to the latest version.

Next, Make sure to check your Android’s data limit, see if you didn’t add any character or symbol in the Password field by accident, or select a server that is geographically closer to your current location.

However, if you still have trouble connecting to Flash VPN, consider contacting the help center and see if they are performing any maintenance on their servers.

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