How to Fix Ring App Not Working With VPN (Quick Fix)

If you’ve noticed the Ring app not working with your VPN, you’re not alone. Many users report issues where live video feeds won’t load, notifications are delayed, or the app can’t connect at all when a VPN is active. This happens because Ring’s servers may block or restrict VPN traffic to maintain security and prevent abuse.

The good news is there are several simple solutions that let you keep your VPN on while still using the Ring app. Below, you’ll find step-by-step methods to get it working again on iOS, Android, or smart home integrations.

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Why Is the Ring App Not Working With VPN?

When using a VPN, your connection is routed through a different server location. While this hides your IP and improves privacy, it may conflict with how the Ring app verifies your network. Some common reasons include:

• Ring detecting shared VPN IPs and blocking them
• VPN protocol conflicts with the Ring app
• Incorrect VPN region preventing device authentication
• Mobile devices restricting background connections when on VPN

If you’re wondering about overall compatibility, you can also check a full breakdown of whether Ring works with VPN across different setups.

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Fixes for Ring App Not Working With VPN

Here are the most effective troubleshooting methods you can try. Follow them in order until your Ring app works smoothly with your VPN.

1. Switch VPN Server Location

Sometimes Ring blocks specific server IPs. Choosing another VPN location can immediately restore access.

1. Open your VPN app
2. Disconnect and select a different region, preferably close to your actual location
3. Reconnect and restart the Ring app

2. Use Split Tunneling

If your VPN supports split tunneling, you can exclude the Ring app from the VPN tunnel. This way, all other apps use the VPN, while Ring connects directly.

To set this up, you can follow a detailed guide on configuring a VPN to exclude Ring traffic step by step.

3. Try a Different VPN Protocol

Some protocols, like OpenVPN UDP, may not play well with Ring. Switching to another protocol can fix the issue.

1. Open your VPN settings
2. Change the protocol to TCP, IKEv2, or WireGuard
3. Reconnect and check the Ring app

4. Reinstall the Ring App

If cached data is conflicting with VPN traffic, reinstalling may solve the problem.

1. Uninstall the Ring app from your device
2. Restart your phone
3. Download the latest version from Google Play or App Store
4. Sign in and test with VPN enabled

5. Check Mobile Data vs Wi-Fi

VPN connections behave differently on Wi-Fi and mobile data. If it fails on one, try switching.

1. Turn off Wi-Fi and test Ring on mobile data
2. If it works, the issue may be with your router and VPN combination
3. Adjust router VPN settings if applicable

6. Use a VPN Optimized for Smart Home Apps

Some VPNs offer more reliable connections with fewer blocked IPs. If your current provider struggles, switching may be the best fix. Look for providers with:

• Large server networks
• Reliable mobile apps
• Split tunneling support

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Tips for Preventing VPN Issues With Ring

• Always keep your Ring app updated to the latest version
• Choose VPN servers in your home country to reduce conflicts
• Avoid free VPNs as they often use shared IPs more likely to be blocked
• Enable automatic protocol selection if your VPN supports it

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Ring App Working Smoothly With VPN

Getting the Ring app working with a VPN may require some trial and error, but with server switching, split tunneling, or protocol adjustments, you can usually fix the problem quickly. This way, you maintain both your security and access to your smart home features.

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FAQs