Fix Clash of Clans Unable to Connect to Server for Good

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Supercell, a Finnish game company, created and released Clash of Clans in 2012 as a free-to-play mobile strategy game.

Clash of Clans is a massively multiplayer online (MMO) strategy game that was developed by Supercell.  

It is also referred to as a freemium game, in which purchasing in-game materials and gems is optional (though occasionally required).

Do you periodically find Clash of Clans unable to connect to the server error message? No worries, that could be a result of a few hitches.

However, we have gathered a few common problems that emanate sometimes when you try to connect to the server Clash of Clans with your device.

In this article, we look at the ways to fix the issue of Clash of Clans being unable to connect to the server.

Why Does It Keep Saying Cannot Connect To Server?

Clash of Clans server connection error can sometimes point to server configuration issues. A server’s setup designates a particular database as the data repository.

To prevent it from being corrupt, you can associate the database with only one server configuration.

Additionally, a faulty network or a poor connection can prevent Clash of Clans from connecting to a server.

If the network is satisfactory and strong, there will be no issues in playing the Clash of Clans game because supercell has a strong server that allows you to access their apps with a low-quality network.

All in all, for every reason why the Clash of Clans cannot connect to a server, there are equally several ways to fix those problems.

How do I fix Clash of Clans network connection issues

Since you couldn’t prevent Clash of Clans from having network connection issues, we provide you with multiple ways to fix the network issues. 

1. Remove the game’s cache

One of the ways of fixing this issue is by removing the program cache. This can resolve the connection loss issue you are receiving and prompt you to log back into your Clash of Clans account.

➡️ Clear cache on Android

  1. On Android, open Settings.
  2. Select Apps.
  3. Scroll to Clash of Clans.
  4. Tap on it and select Storage.
  5. Select Clear cache.clear app cache on android mobile
  6. Select OK.

➡️ Clear cache on iOS

  1. Launch the native settings program on your device.
  2. On your iOS device, go to General and then tap on Storage.
  3. Search for Clash of Clans and choose Offload App after a brief loading period. clear cache on ios mobile
  4. Alternatively, you can uninstall the program and reinstall it from the Appstore.

This is simpler and easier, as it requires lesser stress in the course of retrieving the normal state of your Clash of Clans app.

2. Enable a VPN

clash of clans unable to connect to server

Your network connection issue might be a result of your IP address being compromised. To fix this, you need to make use of a VPN which will help you to establish a secure, encrypted connection between your device and the internet. 

Because VPNs operate at the operating system level, all of your traffic is routed through different servers. That means that all your apps that use the Internet will connect via VPN.

When you use a VPN server to visit a website or game like Clash of Clans, one of the numerous VPN routers, also known as a proxy server, rather than your own, is displayed as the source of your connection.

This protects your data and also lets you pick a better server location that can be faster. In the case of this game, connecting to a VPN server that’s closer in location to the gaming server can increase internet speed.

This VPN is recommended for its wide server location range. It is located in 94 countries. Its thousands of servers ensure you’ll have a speedy connection on Clash of Clans from pretty much anywhere in the world.

It also has an innovative server tech that never writes data into a hard drive. This ensures that there’s no third party to your data as it will prevent any unauthorized access to your information. 

ExpressVPN can help fix other network errors that result in bad gaming experiences such as packet loss, so it’s definitely a good addition if you want seamless gaming.



Connect to ExpressVPN to avoid connectivity issues in Clash of Clans!
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 3. Check your connection

speedtest to see why clash of clans is not working

Make use of a speed-testing website or app, such as Speedtest, in case the server appears to be functioning.

You will receive the average upload, download, and latency speed for your connection from this.

In case your ping is higher than 100 ms or the speed at which you download is inconsistent, you might think about switching to a different network connection before playing the game.

4. Update the game and your OS

Make sure you run the latest version of your operating system. Clash of Clans doesn’t offer support for outdated Android and iOS versions, so make sure you run a compatible OS.

Devices that use operating systems below Android 5.0 and iOS 11 will not get new updates for the game and you will experience errors and crashes if you try to play it.

Alternatively, check to see if your Clash of Clans program is current. Look up Clash of Clans on the Appstore or Google Play store. This will demonstrate whether or not the application is current.

5. Check server status

downdetector status for clash of clans

You can preview server outage reports from the previous 24 hours on the Clash of Clan’s Downdetector page.

You can see in the preview below whether these issues are linked to the game’s login process or the server connection. Use the live outage map to check where these issues are reported from as well.

If the app’s servers are down, you will, unfortunately, have to wait it out. Check again on your game in a few hours to see if the issue is fixed.

How Do I Fix Clash of Clans Clients and Server Out of Sync?

clash of clans client and server are out of sync error

Your device is not synced with our server if you get a warning that reads Client and server are out of sync! This typically occurs when your Internet connection is unstable. You can fix this by taking some steps.

One of the ways to fix this is by checking your distance from your WiFi.

There will be some connection and Internet access issues if you play this game from the WiFi endpoint. This may potentially lead to a problem with the Client and Server being out of sync.

 Also, ensure that the version of the Clash of Clans you’re playing is the latest version of it. The use of an older version can result in such errors.

  Some other ways you can fix this error are:

  • Clear the cache of the app
  • Close all the apps running in the background
  • Restart your device 

Why is COC not working on mobile data?

One of the primary reasons why Clash of Clans is not working on mobile data is a poor internet connection.

When the internet connection is poor and unreliable, you will find clash of clans hardly loading. Try to check the strength of your internet connection, in order to continue using the COC.

  If this problem persists, you should then:

  1. Visit Settings on your device (we used iOS)
  2. Select Apps and Notifications.
  3. From the list of installed programs, choose Clash of Clans.
  4. Then choose the Mobile data & Wi-Fi button.
  5. Now, turn on “Background data” and “Unrestricted data consumption”
  6. And keep Disabled data usage deactivated.

 Clash of Clans unable to connect to the server while you play on iPhone? No worries, there are ways of curbing this. You can power your device off and switch it back on, then you can try to launch the app again. 

  Another thing you can do is you can try to upgrade your phone to the latest iOS version that the phone supports.

Why do I keep losing connection in Clash of Clans?

It’s crucial to have a good signal on your smartphone and to be connected to a trustworthy network for a seamless gaming experience.

Full WiFi bars or mobile (cellular) data coverage by themselves are not always sufficient to provide a reliable connection because local networks might occasionally be sluggish and get overloaded. This is especially true if you play while on an underground train or in a moving vehicle.


Clash of Clans and similar games are very enjoyable ways to relax and pass the time while on your mobile.

Gamers frequently have connection errors while playing online games. Although, as a result of a variety of circumstances – from a shaky internet connection to problems with the cache or cookies, the approach to solving the issue will be different.

However, in solving the issue of Clash of Clans not connecting to the server, we believe these solutions will help to get you back on track and to have an awesome, safe online gaming experience.