CyberGhost VPN Review of Apps, Speed & Security [2024]

Reading time icon 21 min. read


Readers help support VPNCentral. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help VPNCentral sustain the editorial team Read more

cyberghost vpn review

CyberGhost has rapidly become one of the top VPN providers and in this review, we’ll try to see if rightfully so.

Since it is based in Romania, it efficiently protects your privacy and security leaving no traces online. Moreover, you can use CyberGhost VPN to unblock Netflix and access the full catalog of over 35 streaming services.

The large network of VPN servers around the world guarantees fast speed and versatility.

Our CyberGhost VPN review will discuss the features and functionalities of Ghost VPN and compare it to other VPN services.

Also, included in this review is a speed test to assess the quality of its worldwide servers.

Let’s start.

CyberGhost VPN overview

  • No-logs policy
  • 7 simultaneous connections
  • Works on Windows, Mac, iOS, Android, Linux, Routers, and more
  • Over 9000 VPN servers in more than 90 countries and 112 locations
  • Unblock Netflix US, UK, France, Germany, Denmark
  • Unblock Hulu US, Sky UK, and YLE Finland
  • Fast streaming
  • Double encryption
  • Open transparency report
  • Unlimited bandwidth and traffic
  • 24/7 Live Chat Support in English, French, and German
  • 45-day money-back guarantee
cyberghost vpn user interface

CyberGhost review โ€“ benefits

Let’s see what you get from this service.

1. CyberGhost keeps no logs

This company is based in Romania, which is a very liberal country when it comes to online censorship laws.

Romania doesnโ€™t require VPN providers to store any data. This is a big plus for your privacy since CyberGhost is not subject to any data retention policies.

The Romanian constitutional court revoked the data retention law in 2014, therefore, nullifying the Romanian law on Cyber Security.

The New Retention Law that came into force in October 2015 also aims at protecting privacy and ending the collection of internet users’ data by law enforcement groups.

This shows that Romania doesn’t like spying on its people and this is a perfect scenario to protect your privacy.

Even though Crossrider, a company based in the UK, acquired CyberGhost a few years ago, the company is still 100% based in Romania.

Therefore the UK or EU data retention policies do not apply to them.

Up to today, there is no record of CyberGhost breaking its no-logs policy and compromising its customersโ€™ privacy in any way.

For that reason, we can confirm that CyberGhost is a strict no-logs VPN provider. This VPN provider doesnโ€™t store your personal data or info at any time when you subscribe to their service.

cyberghost vpn no logs policy

Cyber Ghost is a transparent provider. It is evident that they work hard to protect the privacy of their customers, which is one of the features we love the most about them.

We truly appreciate the open communication they have with their clients. Their customer service is proactive and takes care of the issues as soon as they arrive.

They reply in a timely manner and help customers out with the right information as we will explain in detail in a while.

However, if you’re looking for complete anonymity, let us assure you that there’s no VPN that can guarantee such a thing.

However, you can get almost impenetrable anonymity, which is more than enough to secure the data of the vast majority of users.

This VPN is anร‚ excellent choice to protect all your sensitive dataร‚ and to keep prying eyes at bay.

2. Privacy features

When you subscribe to the VPN service, you will get not just the basic features but also several additional functionalities to have a safer and more enjoyable online experience.

We have tried to cover all of them in our review and included even some tutorials on how to use the app.

The following screenshot is a quick summary of what you will get with any plan.

cyberghost features

3. What kind of protocols and encryption does CyberGhost offer?

Security is one of the core reasons for using VPNs. This is why it becomes important to check the security protocols and encryption standards offered by the VPN.

While all VPNs encrypt data, not all encryptions are the same. There are different standards and it’s best to use the highest standard to stay safe online.

CyberGhost VPN offers OpenVPN, L2TP/IPSec, and PPTP protocols. It does not support protocols such as SSTP, SSL, and SSH because they are less safe.

OpenVPN is currently the safest VPN protocol. While L2TP/IPSec is also secure enough for individual use, if you’re privacy-conscious, you should always connect using OpenVPN.

On the note of encryption, CyberGhost offers military-grade 256-bit AES encryption with a 2048-bit RSA key.

They use HMAC SHA-256 authentication which is recommended by the OSTIF OpenVPN Audit for a strong encryption standard that can protect your online security.

CyberGhost Supports WireGuard

WireGuard is a VPN protocol that can usually guarantee faster speed and high security. This protocol may at times outperform the OpenVPN protocol. Therefore it is very positive that now CyberGhost has integrated this protocol for both the mobile and desktop app.ร‚ 

To switch protocol and use WireGuard, you need to go to the settings section of your app and click the protocol you want to activate.

4. Perfect forward secrecy

Perfect forward secrecy is another security measure you will get with your subscription. This feature creates a new private encryption key for each session, which makes it very difficult for hackers to break into your connection.

cyberghost perfect forward secrecy

Apart from that, they have a zero-logs policy.

This means that your data and privacy stay hidden as you browse the web.

And since the company has its headquarters in Romania (as discussed earlier), the government doesnโ€™t impose to keep some minimum user data.

5. Automatic kill switch

This is a mandatory feature for a good VPN. It is a handy tool to protect your privacy even further.

The Kill Switch works as a silent guardian of your connection. As with any other technology, the VPN connection might drop or fail in between.

In such a case, your real IP is exposed.

But when you have a kill switch, you’ll stay protected even if the VPN connection fails.

If the VPN network stops functioning, the kill switch will automatically block your Internet connection preventing accidental data leaks.

You will find this feature highly useful when you leave your computer unattended.

For instance, since you can use P2P and BitTorrent with CyberGhost, you might want to download some movies or TV shows.

And once you put them on download, the BitTorrent client will keep downloading them even when you’re not around.

โš ๏ธ VPNCentral doesnโ€™t encourage illegal torrenting and peer-to-peer file sharing of copyrighted materials. While many torrenting platforms are legit and have the right to distribute the content they do, many do so unlawfully. It is your responsibility as a user to make sure you use these services within the limits of the law.

So if you’ve kept a torrent file on download and gone for a snack, the VPN connection might break in between and expose your true IP address.

If that happens, it will be possible to detect that you are downloading copyrighted material and you may have to face legal problems.

The Kill Switch will keep you safe in such a situation and will always keep your data protected.

If you’re planning to get a VPN, make sure you find out if they have a kill switch.

Now, if you’re wondering about the cost to download CyberGhost, here are the plans.

6. CyberGhost price & 45-day refund policy

The new VPN plans are pretty straightforward. You can choose from Monthly, 1-Year, and 2-Year Plans. They recently added a 3-year plan that drops the price to $2.75 per month.

All plans come with exactly the same features but the difference in price is significant.

  • 1 month – $12.99/mo
  • 6 months – $6.99/mo
  • 2 years – $2.11/mo – best value ๐Ÿ’ฐ

If you go for the 1-month plan, you will pay $12.99 each month. CyberGhost monthly is pretty expensive even though it’s worth every penny.

CyberGhost is one of the most economical VPNs on the market without compromising on quality.

And with the CyberGhost free trial, you don’t need to spend anything to try its services before buying.

The problem with bigger plans is that new users are often scared of committing to them without trying them out.

For your peace of mind, there is a 45-day money-back guarantee. Thanks to this free trial you can test the service without any issues.

Given the monthly price so cheap, we strongly recommend you avoid the temptation to try a CyberGhost crack that will not protect your privacy as it should.

The official website clearly states: CyberGhost has 45 days, no questions asked, refund policy for our 6 months or greater subscriptions.

This ensures that no mistake purchases are made and aims to help with situations like customers not being able to use our services (for example when your ISP is blocking VPN connections).โ€

NOTE: Monthly subscriptions have a 14 days money-back guarantee.

That means that, within 45 days, you can ask for a refund at any time and for whatever reason and you will get your money back.

This money-back guarantee holds for plans that are longer than 6 months. For the monthly subscription, you will be covered under their 14-day money-back guarantee.

Make sure you try the CyberGhost free trial before purchasing a plan.

7. VPN servers

The size of the network and the number of servers is other important factor to evaluate before buying a VPN. If they have a big network, they’ll be able to unblock more channels from all over the world.

As you might know, unblocking geo-restricted websites is a major reason why people use VPNs.

CyberGhost has over 9000 servers located in more than 90 different countries and 112 locations, which is pretty impressive.

These countries include the UK, U.S., Austria, Germany, Canada, Czech Republic, Denmark, Spain, Finland, Hong Kong, Ireland, France, Luxembourg, Norway, Italy, Netherlands, Romania, Poland, Russia, Singapore, Sweden, Ukraine, and Switzerland.

cyberghost servers

The countries with the most servers are The US, UK, France, and Germany.

Coming to Asian servers, there are several servers in Singapore, Hong Kong, and Japan. The VPN server network covers all the major countries and zones around the globe and keeps on expanding every year.

CyberGhost has servers in Africa and South America as well. Therefore, if you’re a fan of South American TV, you can unblock those channels easily.

You can also unlock and preserve your privacy on apps like OmeTV.

Their network covers all continents, which makes it a good VPN choice.

8. Can I access Netflix USA with CyberGhost?

netflix cyberghost vpn

Thanks to the massive network of servers in different countries, you can access content from everywhere around the world.

There are many servers in the US and UK. Therefore, you can easily unblock some popular streaming services like Hulu, HBO, and BBC iPlayer

Or you can unlock Facebook wherever you are around the globe.

We contacted the staff and they informed us that Ghost VPN also unblocks Netflix US, the most popular Netflix library. Since the US Netflix library is the largest, most users around the world want to unblock it.

With this VPN provider, you can get unlimited content on your favorite streaming channel.

It doesn’t matter where you are around the globe, you can always access the American Netflix Library. Of course, that works even with Netflix websites in other countries and languages.

All these advantages are especially outstanding if you consider that this service is among the cheapest on the market.

CyberGhost VPN unblocks Netflix in more counties and several networks like:

  • Netflix UK
  • Netflix France
  • Netflix Germany
  • Netflix Denmark
  • Sky UK
  • Hulu US
  • YLE Finland

9. CyberGhost for torrenting

VPN servers are optimized for torrenting. They guarantee high speeds, higher-than-usual stability, and boosted performance to serve the P2P processes.

A while back, CyberGhost launched a new version of its client software. This new software had special features including the new safety features that are useful when it comes to anonymous torrenting.

When you open the app, you’ll see a number of choices. Make sure you click on the Torrenting option. This will show you all the servers that are optimized for torrenting.

cyberghost app streaming servers

10. Unlimited bandwidth and traffic

When you subscribe to a VPN service, you should be able to use it whenever you want and as much as you want.

There shouldn’t be limitations on your safety options.

CyberGhost VPN doesn’t have any restrictions on its service. You can use it 24/7 and consume as much bandwidth as you want.

So if you want to torrent the entire series of several TV shows, you can do that without any issues.

11. Compatibility

Most likely, you will use the VPN on several devices, especially if you share the subscription between family members or friends.

Therefore, device compatibility is another important consideration when choosing a VPN service.

CyberGhost VPN is compatible with several platforms.

You can use it on various devices such as laptops, PCs, smartphones, and tablets. So if you have a Windows PC, a Mac, a Linux computer, an Android smartphone, and an Apple iPad, it will work on all of these.

You can protect all these devices with just one subscription plan! And that’s not all you’ll find Chrome and Firefox extensions as well.

With the CyberGhost extension for Firefox and Chrome, you don’t need to worry about activating the VPN each time.

You will be protected as soon as you use the browser to access the internet.

Alternatively, you can install the software on your router and all the devices that connect to it will be automatically protected. This way, you can also protect your IoT devices such as a smart refrigerator.

12. Up To 7 simultaneous connections

If you are looking for total flexibility, you have found your perfect partner.

You can use theร‚ CyberGhost VPN on up to 7 devices simultaneously. This is very useful when having several devices connected to the internet.

For instance, if you’re working on your laptop and your family is currently accessing the internet on an iPhone and an Android tablet, they can all be protected with just one license.

So you don’t have to buy separate plans for all devices in your home. This saves a lot of money, bringing the effective cost down to almost nothing.

14. CyberGhost customer support

Customer support is very good. We have tested it to understand its real efficiency and the result was more than satisfactory.

They offer a 24/7 Live Chat which typically responds to your queries within a minute. This is pretty remarkable as you get to talk to a live person in just a few seconds of posting your query.

On a positive note, we have to highlight the fact that, besides English, customer support is also available in French and German.

This is pretty unique since you won’t usually find customer support that speaks several languages.

Alternatively, you can submit a request, as we did, and you will get a detailed reply in a short time.

We always put a lot of emphasis on customer support because we believe this is of paramount importance.

A VPN connection is an important tool, and you want it to be effective. Customer support that can assist you in real-time to quickly fix errors like Service not reachable is a big plus.

When the VPN is working it’s all great. However, the real difficulty comes when there’s a problem with the connection. And if you don’t get customer support in time, it makes the VPN service rather unusable.

CyberGhost review โ€“ DRAWBACKS

1. Connection speed needs improvement

After extensively testing the service, we were unable to find real drawbacks.

The connection is very fast and stable and it guarantees an excellent streaming experience.

However, to be totally fair, we must mention that other VPNs likeย ExpressVPNย andย NordVPNย do better in this regard. You can check our CyberGhost vs ExpressVPN comparison here.

CyberGhost speed test

We can’t fully review CyberGhost VPN without talking about its speed.

Speed is a crucial issue when it comes to VPN services. Reduced speeds can negate all the great features that a VPN offers.

You do not want to connect to a VPN only to have your internet speeds brought down to frustrating lows.

This is the reason we conducted a speed test to make our CyberGhost review complete.

To fully understand the impact of VPN speed on your internet connection, we will test the internet speeds before the connection and after it.

The snapshot given below shows that before the VPN connection, the ping was 86ms, the download speed 6.13 Mbps and the Upload speed 0.85 Mbps.

speed test without vpn

After connecting to a server close to our location, the ping went from 86 to 103ms as you can see from the screenshot.

The download speed was slightly reduced to 5.29 Mbps. The Upload speed was still good, though it slightly dropped.

cyberghost speed test italy

To be sure of the speed differences, we had to repeat the test several times. At first, as we connected to the server we kept getting major increases in speed.

Sometimes even 3 times the original speed as you can see in this screenshot.

cyberghost speed test milan

As outstanding as that is, we believe that the figure you see in the first screenshot is the closest one to what you will get using Cyber Ghost. However, as a matter of fact, we kept getting the same unbelievable results for several days and at different hours.

We tried then to connect to a VPN server very far from our location. As you can see in the following screenshot, even in this case, there was just a minor performance drop considering the distance.

cyberghost speed test usa

After considering this speed test, we can conclude that this VPN does not hugely affect your internet speeds and sometimes it can even improve it.

For sure CyberGhost is one of the fastest VPN providers on the market even though not the fastest one.

This speed test is a confirmation that this VPN is an excellent choice if you love streaming movies or shows. Watching online TV and streaming movies or sports events is not a problem with this VPN because there are no noticeable speed drops and you won’t see any buffering or lags.

The website

The CyberGhost website has a fresh and user-friendly look. It is easy to browse and you’ll find all major details regarding their services there.

On the homepage, you will find all the major information you may be searching for. You donรขย€ย™t really need to get lost in its pages to figure out what the service is about.

On the top menu bar, you will see the Help menu that will connect you to several helpful guides.

cyberghost help center

Here you will find plenty of articles and tutorials to understand all the features, troubleshooting and a lot more.

cyberghost help page

Sign up process

The signup process is very simple, intuitive, and straightforward.

All you have to do is choose the plan you want to purchase, edit some simple information to create your secure account, and select the payment method.

You can do that on the same page where you’re purchasing the subscription, making it a very simple one-click process.

Once you’ve filled in all the details, click on Next to complete your purchase, and you’ll be ready to go.

cyberghost-vpn-puk

After the payment, you will get a popup window where you can see your PUK.

This is a code you need in case you lose your CyberGhost login information. Make sure you save your PUK because the company doesn’t keep a copy of it and cannot recover it either.

After that, you will move to your account management page where you can download the app version you need for your device. Downloading CyberGhost and installation is very simple.

cyberghost vpn download

CyberGhost download โ€“ user-friendly client

The new app for iOS features a fresh and simple design aimed at making the VPN as user-friendly as possible.

Most importantly, however, the new VPN client for iOS features major improvements in privacy, security, and speed.

It has One-Tap and Best Location features to make it even easier to use.

It also lets you select special streaming servers for a seamless experience. Plus, you can select your favorite servers to connect to them in no time

We tested the macOS version in preparation for this review. As you can see from the following screenshots, the app is very user-friendly.

cyberghost app compact view

Before connecting, you may decide to activate some interesting functions like;

  • Block Ads – A practical tool to block annoying advertisement
  • Block Malicious Websites – It will block all malicious content or harmful websites
  • Force HTTPS – If a website has an HTTPS version, the app forces it to use this version which is more secure
  • Block Online Tracking โ€“ Designed to block any attempt to track your behavior online and your digital footprint on the Internet
  • Data Compression – This feature will save costs on your mobile data usage, compressing images and web content.
cyberghost vpn app settings

About the VPN servers, you may let the software decide which one is the best performing and connect to that one.

Alternatively, using the server list, you can manually select either the country or the location of the server.

cyberghost vpn app server list

At this point, you just have to click on the activation button, and in a few seconds, you can get online safely.

CyberGhost app for mobile devices

cyberghost vpn app for ios

You can install CyberGhost VPN on most mobile devices.

The app for mobile devices looks very similar to the computer version. Therefore, whether you are using the VPN on your computer or on your mobile devices, you understand immediately how to use it.

cyberghost vpn app for android

CyberGhost clients are available for Android, iOS, and Windows.

The new app for iOS is fully compatible with iPhone X.

Do we recommend CyberGhost?

Our CyberGhost review reveals that this is one of our favorite VPNs and we recommend it to any kind of user.

This provider is a strong player in the VPN industry. The service is exceptionally transparent, and you get to enjoy a super safe VPN connection to protect your digital life.

As you use it, you can benefit from an excellent selection of VPN servers. It provides you with a stable and secure service that is available at high speeds so there are no noticeable speed drops.

In fact, in some cases, the speeds actually increased after using the VPN, as we highlighted in this review.

For that reason, CyberGhost works outstandingly with streaming video content.

The Apps are user-friendly. Even if you are a new user, you will find it very easy to activate VPN protection. And if you have any issues, you can contact their excellent customer support which will come to your aid.

It’s important to note that you can benefit from its customer support in English, German, and French through a 24/7 Live Chat. Moreover, customer support is very efficient.

Considering the price you pay for the 3-year plan and the level of security they offer, it is a top VPN provider.

And since they have a CyberGhost free trial and a 45-day money-back guarantee, you can test this VPN risk-free.

 CyberGhost

CyberGhost

Unblock the web and browse securely at high speed with CyberGhost VPN!
Free trial Visit website

Alternatives to CyberGhost

CyberGhost VPN is one of our preferred choices for several reasons. It is a well-structured service that can guarantee your privacy at a very competitive price.

Moreover, it offers all the top features and functionalities you may look for in a VPN. You can add multiple devices, unlock top websites like Netflix, use torrenting, and so on.

However, if you want to consider other providers with similar characteristics, we suggest you the following VPNs:

  • NordVPN if you are looking for super-fast connection speed
  • Surfshark if you are going to stick to a budget VPN but still secure enough to navigate with peace of mind
  • ExpressVPN if budget is not a problem and you want a top-notch service
  • PureVPN if you are looking for a certified no-log VPN

You may find other alternatives that suit your needs on our VPN reviews page.

CyberGhost VPN review – Conclusion

CyberGhost is one of the reliable VPN service providers, and it is most suitable for people looking for specific features. Some of the best functionalities of this VPN are video streaming, location spoofing, and other similar activities.

In terms of speed tests, the CyberGhost VPN also scores highly.

CyberGhost also offers access to a large VPN server network that can be accessed by clients.

Being powered by the latest VPN technology also places the provider among the most reliable and secure in the market. With its massive server list, this VPN also comes packed with a variety of security features.

In terms of pricing, the VPN offers the maximum value that a user can get at the offered prices. Nevertheless, it still fails to match some of the features offered by its competitors.

The CyberGhost VPN does not come with a third-party audit, but it still scores highly in terms of trust.


Leave a Reply

Your email address will not be published. Required fields are marked *