You don’t have permission to access this Airbnb resource

  • If you don’t have permission to access this Airbnb resource, reinstalling the app might do the trick.
  • The most common reason for the permission issue is accidentally creating duplicate Airbnb accounts.
  • As a preliminary solution, you can start by accessing your account using the mobile Chrome browser, or a PC.
  • To further troubleshoot this issue, in case Airbnb banned you, you should try to install a VPN.

If you frequently see you don’t have permission to access this Airbnb resource message presented below, our guide will help you solve this problem.

you don't have permission to access this resource error

The Airbnb app has an overall good user experience but still needs improvement, because it sometimes crashes or takes longer to load.

There are some users that claim that Airbnb might ban you if you are using a single IP address or the same contact information across multiple accounts.

However, even if you don’t manage more listings, it is not uncommon to accidentally create two Airbnb accounts.

This usually happens if you connect to the Airbnb app through Google or Facebook and then use an email address.

No matter what caused your issue with the Airbnb app, here’s how to properly make it work again.

What can I do if I don’t have permission to access this Airbnb resource?

1. Restart your mobile device

Restart Android

  1. Press the power button for a few seconds.
  2. Select the Restart/Power down option.
  3. Turn on the device.

Restart iOS

  1. Press and hold the volume button or the side button until the power off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off.
  3. Press and hold the side button (on the right side of your iPhone) until you see the Apple logo, to turn on the phone again.
restart iOS

Once your phone’s system loads its features, try launching the Airbnb app again to see if the problem persists. If it still does, proceed with the next steps.

2. Reinstall the Airbnb app

  1. Go to Google Play on your phone.
  1. Search for the Airbnb app.
  1. Access the Airbnb app and click on the Uninstall button.Android uninstall airbnb app
  1. Reinstall the app.Android-reinstall-airbnb-app

3. Update your Airbnb app

  1. Go to Google Play on your phone.
  1. Search for the Airbnb app.
  1. Access the Airbnb app and click on the Update button.Android update airbnb app

4. Update your password

  1. Access the Airbnb website from your PC.
  2. Click on the menu icon next to your picture.
  3. Click on Account.Airbnb update password
  4. Click on Login & Security block.Airbnb account login&security
  5. Click on Update.Airbnb update password

5. Log into the app using the primary host’s credentials

log in airbnb

In case you are a co-host on Airbnb, log into the app using the primary host’s credentials, to check if you still don’t have permission to access that resource.

6. Delete the duplicate account

If you created a duplicate Airbnb account, delete it by following these steps:

  1. Go to Account
  2. Choose Settings
  3. Choose Cancel my account

7. Log into the Airbnb app using the browser

Whenever you have issues with your Airbnb app, try to log into your account using the Google Chrome, Opera, or Firefox browser instead.

If you think you are not entirely satisfied with your current browser, you can consider Opera as a useful option.

Opera is available on almost any device and offers a clean, modern interface, for a seamless experience and most of all is free of charge.

Here are some features that make it worth downloading:

  • Built-in ad blocker and VPN, to browse faster, with enhanced privacy and security
  • Speed Dial start page and fast overall performance
  • One-click file attachment
  • Twitter and Instagram in the sidebar
  • Snapshot tool

8. Access Airbnb from a PC

airbnb on PC

If you have trouble with your Airbnb mobile app, try accessing the Airbnb website from a PC and vice versa.

Open your browser, search for Airbnb, and once you have accessed their official website, log into your account.

If the permission error doesn’t occur on your PC, it means that you have to reinstall your Airbnb app on your mobile device.

9. Verify your identity on the Airbnb app

verify your id

Because their services are as secure as possible, Airbnb requires you to confirm your identity before you try to book a stay or become a host.

To confirm your identity, you have to add your legal name and address, or upload a photo of your government ID (driver’s license, passport or national ID card) depending on what country you are from.

If you add a driver’s license, you need to provide a photo of each side of the ID, and if you upload a passport, make sure to also include the numbers from the bottom of it.

10. Check if you can access the Airbnb resource with a different account


When you think that your account might be affected by restrictions or even banned from accessing parts of the app, you have to see if the problem also appears in a different account.

Ask a friend to access the same Airbnb resource and check if they also get the error.

If it works for them, consider deleting your account, then creating a new one.


As you can see, dealing with the permission access error on Airbnb is not very complicated to solve. Please make sure to follow the steps presented in this guide carefully to avoid any complications.

Feel free to share your thoughts or suggestions with us by using the comment section found below.