Fix: Can’t access Bank of America [5 easy solutions]

  • Whether you're an old customer or a potential new one, we know it's very frustrating if you can't access the Bank of America website.
  • The Bank of America is an American multinational financial institution - the second largest in the USA and eighth in the world.
  • Some users might encounter issues when visiting the site or can't access it entirely; this may be due to unproperly configured settings or geoblocking.
  • Checking your internet connection, clearing and resetting your browsers, or using a VPN service are solutions that we hope will address your issue.

The Bank of America is an investment bank headquartered in Charlotte, North Carolina, USA, and also the second largest financial institution in the US after JPMorgan Chase and the eighth largest bank in the world.

Among the services offered, you have checking and savings accounts, credit cards, home loans, auto loans, small business services, student banking, investing, etc.

Unfortunately, some people can’t access the Bank of America website because of various reasons such as browser-related and internet connection issues, system settings or geoblocking.

No matter your specific situation, just follow and try the solutions presented below and you’ll be able to use the Bank of America’s online services hassle-free.

What can I do if I can’t access Bank of America?

1. Check internet connection

  1. Go to Start and click on Settings.Windows 10 shows Settings
  2. Click on Network & Internet.Windows 10 shows Network & Internet
  3. Go to Status and check your Network status.Windows 10 shows Network status

2. Use a VPN service

Using a VPN service that provides stable and secure connectivity no matter where you are in the world is essential in today’s world.

One such VPN service is PIA, also known as Private Internet Access, which gives you all the tools you need to securely browse the internet while making the entire process easier than ever.

The easy-to-understand user interface enables you to quickly access any feature and the amazing level of encryption offers an impenetrable layer of safety around your internet usage and online identity, making it the best option found on the market.

After you’ve completed the download, check the steps presented below to continue with the setup:

  1. Download PIA.
  2. Get a subscription plan.
  3. Install the VPN on your device.
  4. Launch the client and go to the list of available servers.Private Internet Access shows system tray launch
  5. Select a US server to prevent geo-blocking.Private Internet Access shows servers
  6. Connect to the server.Private Internet Access connects to server
  7. Try to access Bank of America again.

By using a VPN service, not only will you be able to bypass any geo-restrictions when visiting certain websites from various countries but you’ll also benefit from the many privacy and security features it provides.

Whether you are located in the USA or not, you should be able to access the Bank of America with a VPN; if you can’t do it with a specific service, pick a different one and try again.

3. Reset browser settings

Google Chrome

  1. Go to the menu and click on Settings.Chrome shows menu and Settings
  2. Under Advanced, click on Reset and clean up.Chrome shows Advanced, Reset and clean up
  3. Click on Restore settings to their original defaults.Chrome shows Restore settings to original defaults
  4. Click Reset settings.Chrome shows Reset settings

Mozilla Firefox

  1. Go to the menu and click on Help.Firefox shows menu and Help
  2. Click on Troubleshooting Information.Firefox shows Troubleshooting Information
  3. Click on Refresh Firefox…Firefox shows Refresh Firefox
  4. Click again on Refresh Firefox.Firefox shows Refresh Firefox confirmation
  5. Click Finish.

Microsoft Edge

  1. Go to the menu and click on Settings.Edge shows menu and Settings
  2. Click on Reset settings.Edge shows Reset settings
  3. Click on Restore settings to their default values.Edge shows Restore settings to default values
  4. Click Reset.Edge shows Reset settings confirmation

4. Make sure JavaScript is enabled

Google Chrome

  1. Go to the menu and click on Settings.Chrome shows menu and Settings
  2. Click on Privacy and security, then on Site Settings.Chrome shows Privacy and security, Site settings
  3. Scroll down to Content and click on JavaScript.Chrome shows Content, JavaScript
  4. Make sure the Allowed (recommended) option is turned on.Chrome Shows JavaScript Allowed

Mozilla Firefox

  1. Go to the address bar, type about:config and hit Enter.Firefox shows about config
  2. Click on Accept the Risk and Continue.
  3. In the search bar, type javascript.Firefox shows JavaScript enabled
  4. Make sure that javascript.enabled is true, otherwise you can toggle it by clicking the Toggle button.

Microsoft Edge

  1. Go to the menu and click on Settings.Edge shows menu and Settings
  2. Click on Cookies and site permissions.Edge shows Cookies and site permissions, All permissions, JavaScript
  3. Scroll down to All permissions and click on JavaScript.
  4. Make sure the Allowed (recommended) option is turned on.Edge shows JavaScript Allowed

5. Clear browser data

You can easily clean your browser data by using the CCleaner utility software instead of going through every single browser and following the required steps in the settings.

Follow the steps below in order to clear your browsers in no-time with the help of CCleaner.

  1. Install CCleaner on your device.
  2. Get a free or premium subscription.
  3. Launch the application and go to Custom Clean.CCleaner shows Custom Clean
  4. Go to the Windows tab if you want to clear a Microsoft browser.CCleaner shows Windows applications
  5. Go to the Applications tab to clear other browsers.CCleaner shows other Applications
  6. Select what you want to clear and eventually click on Analyze to see the size of the files to be removed.CCleaner shows Analyze
  7. Click on Run Cleaner, then click Continue.CCleaner shows Run Cleaner

Generally speaking, if you cannot access the Bank of America, this might be due to either geo-blocking – in the case of those located outside the US – or to other improperly configured system and network settings.

Check your settings accordingly or reset them, if needed, by following the above steps or try using a VPN service – preferably a premium one, as free plans usually come with limitations.

After you try our solutions, we really hope that you will be able to access the Bank of America and use their services without problems no matter where you’re currently located.