How to Fix DigibitVPN Not Working Issue in 6 Easy Steps

How To Guides

Reading time icon 4 min. read

Calendar icon Updated November 22nd, 2023

Calendar icon Published January 2nd, 2023

by Hasibul Kabir
updated on Nov 22nd, 2023 published on Jan 2nd, 2023

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If DigibitVPN is not working on your end, there are a few things to do to fix this problem. This article will describe all the necessary methods with proper details.

DigibitVPN is a UK-based VPN service managed and owned by the digital privacy agency Digibit UK.

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Even though there are many VPNs to watch UK TVs, DigiBitVPN has gained popularity among a significant number of users for its excellent performance and security.

However, the experience with this VPN may go down if it stops working. Fortunately, like the methods to solve Turbo VPN not working problem, there are some effective ways to follow to get rid of this DigibitVPN issue.

Why is Digibit VPN not working?

There are several possible reasons why your VPN is not working properly or at all. Most commonly if your VPN is not connecting, you may have an issue with your Internet connection.

Other common reasons why Digitbit VPN isn’t working include:

  • Security software blocking DigitbitVPN – check your firewall and antivirus
  • You have more than one VPN client installed– even if you don’t use them both, it’s not recommended
  • Bad server selection – try connecting to a VPN that is located close to your actual geographical location

Considering these issues, we comprised a list of tested solutions that should help you reconnect to the VPN in just a few minutes.

Editor’s note:

To keep your data protected until you fix this issue, consider using another VPN. ExpressVPN is a great alternative to Digitbit, with reliable and fast servers worldwide, and a free trial included.

It’s easy to use and includes features like a killswitch, streaming-optimized servers, military-grade encryption, and several VPN protocols. If you have a better experience, you can make a permanent switch.

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How can I fix DigitbitVPN not working issue?

1. Check the internet connection

  • Press Win + I on the keyboard to open settings.
  • Go to troubleshoot.clicking on troubleshoot win11 settings
  • Go to other troubleshooters.
  • Click on Run next to the Internet Connections.click run internet connections troubleshooter win11 settings
  • Follow on-screen instructions to complete the troubleshooting process.

Doing the above things will help to fix the internet connectivity problem on your Windows PC.

If your original internet connection is too slow, you will not get proper experience with any VPN service. So, make sure you have a stable internet connection.

2. Update the app

2.1 Uninstall the Digibit app

  1. Press Win + I to open Windows settings.
  2. Go to Apps. going apps win11 settings
  3. Click on Apps & features.going apps and features win11 settings
  4. Find the DigibitVPN Client, click on the three vertical dots next to it and choose Uninstall.uninstalling digibitvpn win11

2.2 Install the latest version

  1. Visit the DigibitVPN download page.
  2. Download the app for your device.
  3. Install it.

If you want to update the app on your smartphone, do it using the app store.

3. Check the subscription status

If you find that this VPN has stopped working suddenly, check your current subscription status. If there are any issues like payment problems, fix them.

4. Change server

  1. Open the DigibitVPN app.
  2. Click on Select Server.clicking select server digibitvpn
  3. Choose a server.choosing digibitvpn server
  4. Click on Connect.clicking connect digibitvpn app

5. Change protocol

  1. Open the DigibitVPN app.
  2. Click on three vertical lines in the top left corner.clicking three vertical lines digitbitvpn app
  3. Go to Settings.going digibitvpn app settings
  4. Enable TCP protocol if UDP was showing a problem or vice versa.enabling disabling vpn protocol digibitvpn app

6. Contact customer support

If none of the above methods fixed your problem, you should contact the DigibitVPN customer support agent and explain your issues. They will surely assist you in solving your problem.

Is DigitbitVPN any good?

Digitbit checks the main requirements that would qualify it as a good VPN: good server coverage, proven zero logs policy, and powerful encryption.

If you have problems with the service, it’s either due to configuration issues, but it’s also possible that their servers are not the best for your specific needs, in which case you can consider another VPN.

We must also mention that some users deem DigitbitPN as being rather pricey, and there may be VPNs that come with similar features at a lower cost.

If you want to use another good VPN, you can consider ExpressVPN, Private Internet Access, NordVPN, or Surfshark.

These are the ways to follow if you face DigibitVPN not working issue. If you know about any other working methods, feel free to let us know in the comment box.