Disney Plus VPN not Working? 5 Ways to Fix & Causes

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Disney Plus has found its calling in the streaming world after a successful launch last November, so it’s natural to want a piece of the pie too.

What can you do though when Disney Plus is not working with your VPN? Keep on reading to find a solution.

While many subscribers are disappointed that titles have already started to be removed from the service, fans all over the world still praise the range of Disney Plus content.

So whether you’re a Star Wars fan or simply eager to watch the best classic Simpsons episodes again, using a VPN should break any region-locking boundaries.

Some users have reported success when activating a VPN and then accessing Disney Plus, while others are still struggling to complete the task. Others report Disney Plus VPN black screen issues..

If you’re one of them too, take immediate action.

How to fix Disney Plus not working with VPN?

Yes, many VPN users reported not being able to access Disney Plus when on a VPN server.

Streaming platforms do this to prevent breaking copyright laws. Most broadcasters, including Disney + do not have right to distribute all their content everywhere.

This is the reason why Disney Plus is geo-blocked and the content libraries vary depending on location. A good VPN with powerful encryption, should, however, work around these blocks.

Why is Disney Plus not working with a VPN?

Disney Plus is a streaming service that offers localized online content. Like all other streaming services, it has a number of servers worldwide used to deliver the stream to the end-user.

Watching localized content for your region is straightforward, but if you want to watch a specific movie or a TV series that’s available in other regions, you’ll most likely need a VPN with servers in that region.

Streaming services are aware of this and are constantly trying to limit access only to specific regions. So, if Disney Plus isn’t working with your VPN, some of the most common causes can be geolocation restrictions, errors, or VPN servers.

When it comes to geolocation restrictions, most commonly users seem to have problems in:

  • South Africa
  • Brasil
  • Australia
  • Canada
  • India
  • Mexico

This problem is also pretty common in Europe for countries like Denmark, Germany, Italy, or Romania, but some users reported problems even in the Philippines, Indonesia, Japan, Korea, Malaysia, Maroc, Costa Rica, Singapore, Turkey, and Thailand.

If you’re in one of these countries and deal with VPN issues, be sure to use a fast VPN with dedicated servers and a strong connection.

Things get a bit more complicated when we’re talking about errors. Most of them are completely different and need detailed solutions and fixes. Here are the most common ones:

  • Black screen when using Disney Plus with a VPN
  • Disney+ is unavailable at your location
  • Service unavailable Disney+
  • Disney Plus error code 42 VPN
  • Disney Plus error code 73 VPN
  • Disney Plus error code 90 VPN

The third most common problem is also the most simple to deal with. Depending on your location, some VPNs might work while others could have server problems. Our worldwide readers told us that Disney Plus is not working with:

  • ExpressVPN
  • IPVasnish
  • Surfshark
  • Cyberghost
  • NordVPN
  • BitdefenderVPN
  • McAfee VPN
  • OpenVPN

While in some cases this might be true, many times is just a matter of changing the server or choosing the right VPN. In some cases, even a browser extension could do the job, but first, make sure that you’re well aware of the ups and downs of both VPN browser extensions and standalone VPN apps.

Don’t forget to take a look at the end of the article to find out how to choose the best VPN app for Disney Plus and watch your favorite shows without any interruptions.

What can I do if Disney Plus is not working with VPN?

1. Switch the supported location

try a different vpn location

Disney has planned a worldwide roll-out over the next two years, but it could take a long time for the service to become available in your country.

VPN is the current solution to stream your favorite Disney Plus content anywhere in the world where Disney Plus hasn’t reached yet.

Disney Plus uses geolocation technology to track IP addresses, so it knows where you are. If you’re outside of the accessible countries, you won’t be able to stream unless hiding your location.

However, Disney Plus might remain unavailable even if you try to access it with a VPN. You’ve most likely downloaded and signed up for a VPN. Then, you’ve opened the app to sign in with your credentials.

After connecting to a server in a supported country you’ve visited the Disney Plus website up. You cannot complete the procedure without a payment method that’s linked to an address in a country where this service is already available.

Finally, trying to play a video on Disney Plus should work. If not, keep in mind that Disney is blocking VPNs, so you might need to switch locations a few times till one works.

2. Clear your browser’s cookies

disney plus error message

If pressing Play makes no difference and the error message Something went wrong. Please try again. If the problem persists, visit the Disney Plus Help Center (Error Code 83) pops up, then clear your browser’s cookies.

  1. You will have to open your browser’s settings panel. For this guide, we use Chrome because it’s a very commonly used browser. Click on the dots in the upper right corner to open the Menu.
  2. Select More tools.
  3. Go to Clear browsing data.urban vpn not working in chrome
  4. Pick a time range and select Cookies and site data and Cached images and files.
  5. Click on the Clear data button.

Finally, refresh the page and confirm that the issue is fixed.

You can also use a dedicated cookie cleaner tool if you want to save a little bit of time and get more advanced features.

3. Use a different VPN

When it comes to the best VPN for Disney+ there are several that come to mind, since many of them do a very good job

A lot of them come with a user-friendly interface, high-speed VPN servers, and military-grade encryption.

Some even come with security features that you cannot find in Windows 10, including a fantastic switch that cuts off Internet access in case the VPN connection drops, to protect you from IP leaks.

So, to ensure that you’re getting the most out of your VPN experience without compromising on any element, we recommend using a VPN with many fast servers online that uses AES-256-bit encryption (safest).

With this VPN Disney Plus not working will no longer be an issue.

You can try PIA for free for 30 days and select any plan that is right for you. All of the plans are covered by the money-back guarantee policy.

 Private Internet Access

Private Internet Access

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4. Restart your router and device

Rebooting your devices can fix bugs and issues that can appear over time. It gives them the possibility to reconfigure and stop any unnecessary processes that can interfere.

  1. Turn off your router from the power button.
  2. Unplug your router from the socket.
  3. Wait for about 30 seconds. 
  4. Restart your router.

You can also perform a power cycle on the devices you use to watch Disney Plus. The process is similar. Make sure to turn it off and disconnect it from the power source. Wait a little bit and then restart it.

5. Contact your VPN support

If you are still unable to use your VPN even after trying our troubleshooting tips, consider talking to their customer support team.

It’s possible that your VPN client is undergoing maintenance or there are some internal problems on their part. Explaining your specific situation to a qualified agent should help you fix the issue.

Related reads:

How to choose the best VPN for Disney Plus?

If this doesn’t happen, the fault is with the VPN service that you’re trying to use. Consequently, choosing a good VPN for Disney Plus with servers in one of the five server locations isn’t enough.

To make sure that Disney Plus isn’t blocking your VPN or doesn’t get banned, you’ll have to take into consideration a couple of factors like your location, the number of VPN servers, and how well it works with streaming services.

That’s because Disney Plus has a database that’s constantly updated and detects VPNs and geolocation bypassing tools.

Also, consider that most VPNs are different, despite offering a similar set of capabilities.

For instance, some prioritize strong encryption and privacy features above all else, while others claim to offer real-time malware protection or unbeatable speed.

To find a new VPN for Disney Plus, pay attention to these factors:

  • It can easily unblock other streaming services from anywhere abroad.
  • It offers high-speed connections.
  • Has unlimited bandwidth to ensure HD/4K streaming with no buffering or lag.
  • Uses strong military-grade encryption, with no IP address leaks.
  • Provides apps for all majors platforms of the moment, including Windows, Mac OS, iOS, Android, Android TV, and more.

From our extensive tests, we found that one of the best VPNs that work with Disney Plus is Private Internet Access (PIA).

We’ve also tested NordVPN, Surfshark, or ExpressVPN, and all of them worked in different circumstances, but PIA offered a smoother and faster connection as well as a great number of consistent servers.

Have you managed to enjoy fast streaming anywhere in the world with the help of a VPN? If you have other questions or suggestions, don’t hesitate to sound off in the comments area below.

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