How to Fix SonyLIV Not Working With VPN [Quick and Easy]

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VPNs are useful for streaming SonyLIV in regions where it’s unavailable.

This privacy tool can spoof your location, allowing you to watch your favorite shows from anywhere like you never left home.

The problem is that SonyLIV doesn’t like VPNs and would do everything to stop you from using one. If it’s successful, you’ll get the following error message:

sonyliv unavailable in your region

Why is Sony LIV not working with your VPN?

Here are the usual suspects:

  • Stored browsing data — Sites store cookies on your device to make your online experience as smooth as possible. Unfortunately, they can reveal your actual location, which can sabotage your efforts to spoof it with a VPN.
  • Banned VPN IPs — SonyLIV tries to block IP addresses associated with VPN services. This helps ensure that only users who are physically located in its coverage area can stream its geo-restricted content.
  • Problematic VPN hardware — VPN servers that are under maintenance or having technical difficulties aren’t going to work as intended.
  • Inefficient VPN protocols — A VPN protocol is responsible for moving encrypted data from your device to the third-party server. If it can’t do it efficiently, you may experience sluggishness.
  • Activated split tunneling — This feature can cause SonyLIV to connect to the internet as normal during a VPN session, taking away the benefits of IP masking when streaming.

How to fix it

Here are the solutions to try when SonyLIV is not working with your VPN:

1. Connect to a different server

Maybe your VPN server is faulty. Or perhaps its IP has been banned by SonyLIV.

There’s no way to tell for sure, but switching to another one can prove useful.

Let us show you how to change servers using Surfshark on Android as an example – the steps are more or less the same with other VPN apps:

  1. Open your VPN, then tap Locations.
surfshark vpn locations button
  1. Check all available servers in India.
surfshark list of server locations
  1. Connect to a different location from the one you’ve been using.
  2. Once connected, relaunch SonyLIV to see if the issue is resolved.
sonyliv unblocked with surfshark vpn

2. Try a different VPN protocol

Generally, you don’t have to worry about protocols as your VPN automatically selects the most suitable one at the time of connection. 

But if you can’t stream SonyLIV properly, it doesn’t hurt to switch things up.

Here’s how to choose a specific tunneling protocol on Surfshark’s Android app:

  1. Tap Settings.
surfshark settings
  1. Go to VPN settings.
surfshark vpn settings
  1. Select Protocol.
surfshark protocol settings
  1. Pick a different one from what Surfshark has automatically chosen.
surfshark choose a protocol
  1. Reconnect your VPN.
surfshark connected to india server
  1. Once connected, retest SonyLIV.

3. Remove SonyLIV from the split tunnel

If your VPN works on other apps, but not on SonyLIV, it could be because of a split tunneling exception. 

Here’s how to verify and reverse it on Surfshark VPN for Android:

  1. Tap Settings.
surfshark settings
  1. Go to VPN settings.
surfshark vpn settings
  1. Select Bypasser.
surfshark bypasser
  1. Check if Bypass VPN is enabled.
  2. If so, check the apps list.
bypass vpn 1 app selected
  1. If you see SonyLIV, uncheck the box to remove it from the list and route its traffic through the encrypted tunnel.
bypass vpn sonyliv routing through vpn
  1. Reconnect your VPN.
  2. Enjoy watching your favorite SonyLIV shows.

4. Try another SonyLIV app

Apparently, SonyLIV’s IP blockers are less effective on its browser version. Trying to access it from the mobile app while using a VPN can lead to the following error:

sonyliv error message on android app

If this happens, try streaming your shows on a browser instead. This way, your VPN is more likely to obscure your geolocation.

sonyliv unblocked through mobile browser

5. Clear browsing data

Most browsers collect cookies and other types of data to monitor your online activity and determine your location.

To give your VPN a stronger chance of working properly, erase your browsing data before streaming SonyLIV.

Here’s how to it do through Google Chrome – the steps will be quite similar on other major browsers:

  1. Open the app.
  2. Press Ctrl + H to open the History menu.
  3. Click Clear browsing data.
chrome app clear browsing data
  1. Click the Advanced tab.
  2. Ensure that the Cookies and other site data and Cached images and files boxes are checked.
clear browsing data advanced settings
  1. Set the time range to All time.
  2. Click Clear data.
chrome clear data cookies and cache

6. Change your VPN provider

If none of the above methods work, maybe your VPN service isn’t good enough to unblock SonyLIV in a restricted region.

As a replacement, we highly recommend Surfshark VPN.

Here’s how to get it:

  1. Go to Surfshark’s website and choose a subscription.
surfshark checkout choose your subscription
  1. Download the right app for your system.
install surfshark app
  1. Launch Surfshark VPN once the installation is complete.

Surfshark VPN has a massive network of 3,200+ servers that covers over 100 countries and territories, including at least 3 Indian locations.

It has also proven to be effective in bypassing geo-restrictions through its private DNS, kill switch, IP rotator, MultiHop, RAM-only servers, and more. 

Plus, it has apps for all major operating systems and you can install it on an unlimited number of devices.

What’s more, all of its plans come with a 30-day money-back guarantee.



Enjoy unrestricted access to SonyLIV and stream on all your devices with this reliable VPN.

Wrap up

SonyLIV has potent IP blockers, but no streaming platform can stop VPNs completely.

So when SonyLIV is not working with your VPN, our tried-and-true fixes are sure to solve your streaming hiccups.

Were we able to help? Let us know in the comments!