Can't Access Nike Website: 6 Simple Solutions to Fix it

Reading time icon 8 min. read

Readers help support VPNCentral. When you make a purchase using links on our site, we may earn an affiliate commission. Tooltip Icon

Read the affiliate disclosure page to find out how can you help VPNCentral effortlessly and without spending any money. Read more

Not being able to access the Nike website when doing your online shopping can be really unpleasant.

It happens to many users and for a wide range of different reasons. Possibly the number one cause is that the Nike servers are down, so we suggest you start there.

If your Internet connection works as usual and other websites are loading just fine, make sure to check Nike’s is it down page. If it turns out that the website is out, you’ll have to wait until their technical team takes care of it.

Nike Inc. has been around for decades and still maintains itself as one of the most successful brands of sportswear.

Whether you want to place an order or just look around to see what new models are released, you should be able to do so with no problems. Unfortunately, people around the world are prompted with Nike timeout error messages or forbidden access messages.can't acccess nike

For you there, sports enthusiasts and people who love wearing Nike, we prepared an easy-to-follow guide that will help get back on the website as soon as possible.

Is the Nike website not working?

Nike hosts multiple international websites for customers all around the world, if you have problems accessing it, it’s most likely because of one of the following reasons:

🔵 Blocked IP address– big websites like Nike have strong anti-spam and anti-fraud regulations, but they can also mistakenly block your IP 

🔵 Geo-blocks– you access the website from an unsupported country or are attempting to buy internationally (e.g. you are located in the UK and try to browse the Australian website)

🔵 Interfering VPN extensions – it’s possible you’ve been assigned an IP address that’s blocked on the website

🔵 Unstable Internet connection – you can experience problems with the website if your network is down or fluctuating, in which case you should contact your ISP

🔵 Servers are down – if the Nike website is not working today but you have no problems with any other webpage, it’s probably because they are currently facing a server problem

🔵 Conflicting browser data – Nike stores cookies to optimize customer experience, if you changed your network or navigate from a different location, they can interpret it as suspicious activity and prevent you from getting on the website

What can I do to access the Nike website?

1. Use a premium VPN service

Chances are that you are getting this frequently shown message: You don’t have permission to access this server when trying to access the Nike website.

A premium VPN service could be a good solution for you because not only will you be assigned a different IP address from servers in different countries, but you’ll also benefit from security, privacy, and anonymity while visiting various websites.

Nike is widely available in many places around the globe, but certainly not everywhere. If you are traveling and accessing the website from an unsupported country, a VPN can help you connect to a server from your home and get access to the Nike website.

Your IP could be blocked for an unknown reason and by having a premium VPN service, you’ll get a new IP that would be hardly identified and blocked by websites.

Given all the security, privacy, encryption, and anti-geo-blocking features that a premium VPN offers, you should definitely give a premium VPN service a shot.

We recommend PIA because it has 35,000+ servers across the globe which ensures that it will remove any restrictions regardless of your actual location.

It has a great privacy policy and it is compatible with all major operating systems. One subscription allows you to connect to up to 10 devices.


2. Turn off your free VPN Extensions

Since VPN extensions work in the same manner as dedicated VPN software (they assign you a different IP that might be blocked on a website), you should disable them to rule this possibility out as the cause of your blocked access to the Nike website.

Google Chrome

  1. Click the Chrome menu in the top-right corner
  2. Select More tools then go to Extensions
  3. Turn the VPN extensions off

Mozilla Firefox

  1. Click the menu button and select Options
  2. Go to Extensions & Themes at the bottom
  3. Under Manage Your Extensions, disable your VPN extension


  1. Click on the Opera Menu
  2. Go to Extensions and then click on Extensions (Ctrl + Shift + E)
  3. Click on Disable to turn off your VPN extension

Microsoft Edge

  1. Click on the menu button
  2. Click on Extensions
  3. Under Installed extensions, turn your VPN extensions off

3. Disable your free VPN software

  1. Type Control Panel in the search bar
  2. Under Network and Internet, go to View network status and tasks
  3. Go to Change Adapter Settings
  4. Right-click on your VPN and then click on Delete this connection

4. Clear browser data

Google Chrome

  1. Go to Settings
  2. Under Privacy and security, go to Clear browsing data
  3. Select the Time range to All time
  4. Check the following boxes: Browsing history, Cookies and other site data, Cached images and files
  5. Click the Clear data button

Mozilla Firefox

Clear data for a specific website
  1. Go to History from the menu or press the Ctrl + H hotkey
  2. Right-click on the website that doesn’t open
  3. Select Forget About This SiteMozilla Firefox shows Forget About This site Option
Clear the entire browser data
  1. Click the menu button and select Options
  2. Select the Privacy and Security panel and go to Cookies and Site Data
  3. Select Clear Data, then both Cookies and Site Data and Cached Web Content
  4. Click Clear


  1. Press Ctrl + H to open your history page
  2. Click Clear browsing data in the top-right corner
  3. Select the Time range to All time
  4. Click Clear data

Microsoft Edge

  1. Go to Settings
  2. Select Privacy, search and services
  3. Under Clear browsing data, select Choose what to clear
  4. Select the Time range to All time
  5. Select Clear now

5. Reset your browser

Google Chrome

  1. At the top right, click Settings
  2. Under Advanced, go to Reset and cleanup
  3. Select Restore settings to their original defaults
  4. Click Reset settings

Mozilla Firefox

  1. Click the menu icon, then click on Help
  2. Click on Troubleshooting Information
  3. Click on Refresh FirefoxMozilla Firefox show Troubleshooting Information
  4. Confirm


  1. Go to the Menu and click on Settings (Alt + P)
  2. Click on Advanced, then scroll to Reset settings at the bottom
  3. Click on Restore settings to their original defaults
  4. Click Reset

Microsoft Edge

  1. Go to Settings
  2. Select Reset settings
  3. Select Restore settings to their default valuesMicrosoft Edge shows the Reset settings confirmation button
  4. Click Reset

6. Disable the proxy server for your LAN

  1. Press the Windows key + S
  2. Type Internet Options, then click on it
  3. Select the Connections button
  4. Select LAN settings at the bottomWindows 10 shows the Internet Properties Connections option
  5. In the LAN Settings window deselect Use a proxy server for your LANWindows shows LAN proxy server option
  6. Click OK

Nike checkout not working

Another common problem with the Nike website is not being able to finalize the checkout process. Customers are able to connect well and good, but then get an error message of this sort:

First and foremost, make sure your payment details are up-to-date and correct. Check your card info, address, name, email, and every little bit of info you provide for checkout.

The issue can also be caused by an internal problem on their end. While the website is not completely down this time, its servers may not be able to fully support a large flux of orders. In that case, you’ll have to wait it out.

Other users around the web suggest that this can be another form of regulation from Nike. If you have been on it for a while or kept opening or closing it, your activity can be regarded as spam.

In that case, try to connect from a different device or use a VPN service to open the website from another server. The above-mentioned Private Internet Access is great for the job.

Another thing suggested by Nike customers around the web is to turn off your adblocker and try again.


In order to access Nike, please take into account the above solutions and steps and try to rule each one out before you get to the last one. We have a similar article for Adidas, in case you deal with the same issue: Adidas website not working.

If you’ll manage to access the website before applying the sixth solution, that’s a very good thing since not everyone can afford to pay for a premium VPN service.

In case you still can’t visit the website after trying the solutions, do what you can to get a VPN premium plan since not only will it help you in this particular case, but also in the future with other websites, services or apps.

More about the topics: Geoblocking, Nike