Using a VPN with Smart View will ensure your connection is secure. Plus, you can unlock restricted content and bypass errors on Netflix, HBO Max, Hulu, and other streaming platforms.
However, some people have reported Smart View is not working when they connect to the Internet with VPN.
They get error messages such as Cannot connect to the provider The attempt to connect to a server failed Make sure the server is running at the specified URL.
To help fix this, we’ve listed some solutions, such as using split tunneling and router configurations. Read on to learn more!
Why is Smart View not working with your VPN?
When Smart View is not working it displayed error messages or it suddenly disconnects, prompts you to reconnect to the Internet or suggests resetting your TV:
- The TV and the Smart View device are on different networks
- Your connection is not fast enough for Smart View
- The Smart View app is out of date
How to fix it?
1. Use split tunneling
Split tunneling lets you route specific apps or devices through the VPN connection while allowing the rest of your internet traffic to bypass the VPN.
Enabling it when using Smart View can help improve your connection speed on the app, as the VPN server will not have to route any other background apps.
Here’s how to use split tunneling:
- Open your VPN app.
- Go to settings.
- Select Split tunneling.
- Turn on the split tunneling button.
- Enable VPN for selected apps under Type and select Add Apps.
- Select the Smart View app.
- Launch your Smart View application and connect to your TV.
- When the connection is active, you’ll have the Smart View logo showing up on your phone’s screen. What your phone displays will also appear on your TV’s screen.
We used NordVPN as an example since its split tunneling is easy to use and the client is very reliable and fast, ideal for streaming.
However, the feature is available in most modern VPN clients. So check if yours has it and enable it. Some other reputable clients that have split tunneling include:
2. Add VPN to your router
Being connected to 2 different networks could be the reason why the VPN is not working with SmartView. That can happen if your phone is connected to a VPN and your TV is not.
It may also happen if you connect to two different VPN servers on each device.
If you install the VPN to your router, you’ll eliminate that possibility.
- Open your web browser.
- Log in to the router’s web-based control panel.
- Create a VPN profile on your router.
- Open a new tab and access your VPN’s official website and log in. Below we are using Cyber Ghost to give you a different option.
- Find the manual configuration section.
- Pick your preferred protocol and server location and download the VPN configuration files.
- Open the file and add the corresponding information to your router’s VPN profile.
- Save your settings.
- Open your phone and reconnect to your Wi-Fi. Do the same thing for your Smart TV.
- Open Smart View and try to establish a new connection. If it’s working, your phone’s screen should appear on your TV.
Keep in mind that the process is slightly different, depending on your VPN client and router model.
If you need more information, we have more in-depth guides on how you can install VPN on Huawei routers, TP-Link routers, Netgear routers, and Orbi routers.
Consider also checking your VPN’s manual configuration page. Many clients include handy information, including what router models they are compatible with.
3. Change your VPN
If Smartview is not working with VPN, your VPN’s servers may be weak and slow, resulting in network issues.
In this case, changing to a different VPN provider with a faster and more secure connection to streaming platforms may be helpful. We recommend CyberGhost.
- Subscribe to CyberGhost and download the app. They have a 7-day free trial for mobiles, so you can test it out with Smart View without paying a penny.
- Follow the instructions to install.
- Log in with your credentials.
- Use the Search bar to find an available server and select it to connect. In this case, we choose the US.
- Then try using your Smart View. At this point, it should work. We connected to Netflix this time and it worked perfectly.
The VPN has thousands of servers in 100+ countries. It’s easy to set up and has dedicated servers for streaming, so you’ll have a great time watching your favorite content without buffering.
It has dedicated apps for Smart TVs and Android mobile and supports 7 multiple simultaneous connections.
CyberGhost
Get CyberGhost and enjoy a stable connection with hitch-free screen mirroring!Wrap Up
Error messages such as Cannot connect to the provider; The attempt to connect to a server failed, or Make sure the server is running at the specified URL may be the result of Smart View not working with VPN.
But by leveraging the split tunneling feature of your VPN, getting a travel router, or changing your VPN altogether, you can watch and mirror your favorite videos on your TV!
Surfshark “Bypasser” didn’t work. Added the smartview app, still disconnects. Google Chromecast via Home app works but is limited in aspect ratio management.
Hi,
Did you try the different fixes explained in the article?